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Incident Management Service Report Assessment

Name

Incident Management Service Report Assessment

Description

This document is one of a number of self-assessments of important processes, enabling you to establish the extent to which your organisation has adopted the  better practice guidance available from OGC (the Office of Government Commerce).

The self-assessment scheme is composed of a simple questionnaire which enables you to ascertain which areas should be addressed next in order to improve the overall process capability. The assessment is based on a generic framework which recognises that there are a number of structural elements which need to be in place for process management and for it to satisfy the overall intent and meet the needs of the customer.

Standard (Non-IT) Audit Program

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This audit program is only available to Free subscribers. Please log in or sign up for a subscription to get this audit program.

Subscription Level

Free

Language

English