Center for Accountability and Performance is the American Society for Public Administration web site that aims to improve the practice of public service by helping PA professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing, and research into best practices in Performance Management.
Protiviti KnowledgeLeader Internal Audit Community is a web-based internal auditing tool that will help you identify risks, develop best practices and add value to your organization. We give you internal audit tools, checklists, and templates as well as news and updates on the latest business risks and controls.
Measure.net Web site dedicated to improving corporate performance measurement systems provides an Idea Exchange, a Resource Center and information about performance measurement audits.
Municipal Performance Measurement Program - initiative designed to provide taxpayers with useful information on service delivery and municipalities with a tool to improve those services over time. The site provides information about the program, a handbook/guide for municipalities and more.
Performance Assessment Guide Department of Defense provides a Quality and Productivity Self-Assessment Guide, a Guide for Developing Performance Measures, a Guide For Measuring Customer Satisfaction, Quality and Productivity Self Assessment Questionnaires and more.
Performance Based Management Guide General Services Administrations provides eight steps to develop and use information technology performance measures effectively.
private think tank that serves as the nation’s leading authority and
repository on performance-based management practices for government
agencies. Their mission is to identify, study and disseminate the leading
management innovations pioneered by ‘best-in-class’ public-sector
Measures Discussion Forums provides un-moderated discussion forums
on government performance measurement issues.
Performance Measurement Handbook of Tools and Techniques is an excellent resource for auditors involved in performance measurement. The Handbook is available in html format or may be downloaded in pdf format for printing.
Performance Measurement Resources is a set of free resources to help you with performance measurement problems. There are articles, links and sample performance measures for various job categories.
Reporting Performance Information - The purpose of this special report is to provide guidelines to state and local governments to enhance the production of external SEA reports through use of sixteen suggested criteria. These criteria were developed by studying state and local governments currently using SEA measures and studying the work of other national and international organizations. Each criterion includes the purpose, a description, the rationale for such a criterion, and several examples from existing SEA reports.
SekChek for Internal Auditors and IT Security Policy Champions measures the progress of IT Security Policy Implementations. This automated computer security analysis tool/service can compare host system / domain security control settings against an organization's benchmark of desired Security Standards. Intended mainly for companies with many systems in multiple locations (departments, regions or countries), SekChek provides graphical reports showing how well security controls across the various systems meet or deviate from the benchmarked standards. Ideal for companies wishing to transition "ownership" of computer security from IT Security technicians to system Owners (User Management). Originally developed in 1997, SekChek is designed, and continually enhanced, to analyze security settings of all major (non-mainframe) operating systems and platforms, including all versions of Windows, Unix, Netware and AS/400. Sample reports can be downloaded from SekChek Information Protection Services at www.sekchek.com