Submitted by Neil Gebaide [ngebaide@IX.NETCOM.COM]
Using the following scales, please indicate the importance of each internal auditing activity to you and your organization. Also indicate internal auditing's effectiveness in each area.
1 |
2 |
3 |
4 |
5 |
|
| Somewhat | Very | ||||
| IMPORTANCE: | Unimportant | Important | Important | Important | Essential |
| EFFECTIVENESS: | Poor | Fair | Good | Very Good | Excellent |
1. Consideration of risk when selecting functions or activities to audit.
(Based on my review of the audit reports and or audit plans that have been submitted to me.)
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
2. Fostering a participative effort between your organization and internal auditing.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
3. Responding to your special requests for assistance.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
4. Providing timely information to you regarding any significant audit points.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
5. Providing audit reports that are clear, concise, and correct.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
6. Providing reasonable audit recommendations that are useful to your organization.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
7. Communicating positive feedback about your organization.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
8. Following up on significant audit points.
IMPORTANCE: 1 2 3 4 5
EFFECTIVENESS: 1 2 3 4 5
9. Internal auditing prepares an annual plan. Please indicate your familiarity with this process.
a. I knew about the plan and was provided adequate information.
b. I knew about the plan, but was not provided adequate information.
c. I didn't know they prepared an annual plan.
Comments?
10. Indicate your satisfaction with your involvement in the internal auditing annual planning process.
a. I was satisfied with my level of involvement.
b. I was not satisfied with my level of involvement.
Comments?
11. Indicate which portions of the audit report are important to you (select all those that apply).
a. Scope.
b. Background Information where applicable.
c. Summary Information.
d. Audit Comments.
Comments?
12. How would you prefer management responses be presented?
a. Included in the body of the audit report.
b. Attached to and issued with the audit report.
c. Issued separately from the audit report.
13. Use the following scale to rate the importance of each internal auditing service to you.
Unimportant |
Somewhat Important |
Important |
Very Important |
Essential |
1 |
2 |
3 |
4 |
5 |
- Review for compliance with company/group policies or procedures
- Investigation of allegations.
- Audits of contractors/suppliers.
- Internal control reviews.
- Verification of financial accounts.
- Review of completed capital projects.
- Review of security (information and physical) over corporate assets.
- Other
- Participate in preimplementation reviews for major construction or computer system projects.
14. Are you satisfied with the level of interaction that you have with internal auditing management?
Yes No
How can we improve?
15. Use the following scale to rate each attribute of the internal auditing personnel that you have met during the cours of an audit of your department.
Poor |
Fair |
Good |
Very Good |
Excellent |
1 |
2 |
3 |
4 |
5 |
- Professionalism.
- Positive attitude.
- Knowledge of your operation.
- Objectivity.
- Ability to establish positive rapport.
16. Do you feel comfortable sharing confidential or sensitive information with internal auditors?
Comments?
17. Do you see internal auditing as a valuable career development opportunity for employees?
Yes No
Comments?
18. Indicate your level of satisfaction with the management of internal auditing.
Low High
Satisfaction: 1 2 3 4 5
Comments?
19. Please give internal auditing an overall rating on how well we are meeting your needs.
Poor Fair Good Very Good Excellent
| We are interested
in response to the following questions and any other comments or concerns you have. Feel free to attach additional sheets as necessary. |
20. How could internal auditing better meet your needs?
22. What suggestions do you have for measuring the quality of our services?
Other Comments:
