Submitted by Joseph Rychalski  DCI

Date:

To:

From: Joseph A. Rychalski

Subject: Customer Survey

 

The Internal Audit Department of DCI is committed to a total quality approach to conducting our audits. Since we consider you our customer, we need your feedback to measure the extent to which our department is meeting your expectations.

Enclosed is a Customer Survey Form; please use the form to evaluate our recent audit of _______  and return the form to me at your earliest convenience.

Your comments and suggestions, as well as your time are appreciated.

 

JAR

 

Please check the box that best reflects your rating of the audit of the following areas:

 

Excellent

Good

Fair

Poor
The auditor(s) exhibited a professional attitude.        
The audit results were provided on timely basis.        
The audit results were clearly identified and written.        
The recommendations were appropriate and helpful.        
The auditor(s) provided useful information services.        

 

What aspects of the audit did you especially like (i.e., training, report, auditor attitude)?

_____________________________________________________________

_____________________________________________________________

_____________________________________________________________

_____________________________________________________________

What aspects of the audit did you especially dislike?

_____________________________________________________________

_____________________________________________________________

_____________________________________________________________

_____________________________________________________________

Please note any additional comments you may have on the back of this form.

 

Thank you for your participation!!