from George McGowan (gmcgowan@ci.orlando.fl.us) City of Orlando Florida

Customer Survey

Office of Internal Audit

 

Audit:

Audit Team:

Please check the appropriate box.

   

Excellent

Very Good

Satisfactory

Marginal

Poor

Planning & Scheduling
  1. Receptiveness to suggestions expressed by management as to areas of possible audit interest or coverage
           
  • Time span from start of audit to issuance of final report
           
Fieldwork
  1. Emphasis on minimal disruption to operations and reasonableness of requests for information
           
  • Communications with management regarding progress of audit, significant issues and findings and recommendations
           
Reporting
  1. Relevance, usefulness, and accuracy of recommendations in report
           
  • Adequacy of explanations for findings and recommendations
           
Personnel
  1. Technical skills, competency, knowledge of department’s operations
           
  • Courtesy and professionalism
           
  • Willingness to provide advice and assistance
           
Overall
  1. Overall process and results of audit
           

 

 

Comments and Suggestions:

 

 

 

 

 

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