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SLA Service Level Agreement Sample

Name

SLA Service Level Agreement Sample

Description

This document represents a Sample Service Level Agreement (SLA) and sets out in detail the nature and scope as well as the level of the specific services that the Company Audit Services (COMPANY) will provide to [department name]. The availability of these services will impact [department name]’s ability to deliver the best customer service. Hence, the SLA is an agreement defining guaranteed levels of internal audit services and support from COMPANY for [department name].

Standard (Non-IT) Audit Program

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Subscription Level

Free

Language

English