1. What is Internal Auditing? The
Institute of Internal Auditors defines internal auditing as follows:
a. Traditional Definition: Internal Auditing is an independent
appraisal function established within an organization to examine and
evaluate its activities as a service to the organization. The objective of
internal auditing is to assist members of the organization in the
effective discharge of their responsibilities. To this end, internal
auditing furnishes them with analyses, appraisals, recommendations,
counsel, and information concerning the activities reviewed. The audit
objective includes promoting effective control at reasonable cost.
b. Recently Revised Definition: Internal auditing is an
independent, objective assurance and consulting activity designed to add
value and improve an organization's operations. It helps an organization
accomplish its objectives by bringing a systematic, disciplined approach
to evaluate and improve the effectiveness of risk management, control and
governance processes.
2. Are there different types of audits? Yes, there are five
basic types of audits as well as other miscellaneous audits:
a. Financial Audit - This type of audit is performed in order
to express an opinion on the reliability of information contained in
official financial statements prior to publication. External auditors
are responsible for conducting required financial audits of the
organization. Internal audit may perform some work related to the
financial statements that the external auditor's rely on, so our role is
one of assistance.
b. Operational Audit - It is a comprehensive review of the
varied functions within an organization to appraise the efficiency and
economy of operations and the effectiveness with which those functions
achieve their objectives. Internal controls are reviewed from a
cost-benefit standpoint.
c. Compliance Audit - A review of financial transactions
and/or operating controls to determine how well they conform with
established laws, standards, regulations and procedures.
d. Investigative or Fraud Audit - These audits are performed
to investigate incidents of possible fraud or misappropriation of
assets.
e. Information Systems Audit - This type of audit addresses
the control environment of computer information systems and how they are
used. This is a technical review that may include evaluating system
input, processing and output controls, data and physical security,
contingency planning and disaster recovery, system administration, etc.
f. Miscellaneous audits - This category includes: 1) advisory
audits which are conducted at the specific request of a manager,
pertaining to any function under his or her responsibility, 2) specific
complaint audits or 3) random records audits.
3. What steps are involved in the audit process? Every audit is
unique and the order that steps are performed may vary or overlap,
however, a formal operational audit would typically include the following:
a. Engagement Memo - Prior to the beginning of an audit,
appropriate administrators are notified of the pending audit and
apprised of the audit objectives. Certain preliminary information may be
requested at this time, such as organization charts, internal office
procedure's manuals, etc.
b. Planning - During this phase of the audit, background
information on the area to be audited is obtained from a number of
sources in order to learn as much as possible about the area. Applicable
policies and procedures are reviewed, as well as applicable laws and
regulations. Any prior audits of the area are also reviewed. Employees
may be interviewed and Internal Control questionnaires distributed. An
audit plan is prepared.
c. Entrance Conference - This is a meeting between the
managers of the area being audited and internal audit personnel. The
scope of the audit will be discussed at this meeting as well as any
scheduling concerns. Every reasonable attempt will be made to schedule
audit procedures around busy times. We want the audit to be as least
disruptive as possible to normal operations. Managers are given the
opportunity to share any concerns that they may have. If there is a
particular area of concern that a manager would like to have reviewed,
we will include it in our audit plan.
d. Fieldwork - This phase may include interviewing employees,
flow charting processes and testing transactions. Some of the work will
be performed in the area under audit, and some of the work will be
performed in our office. Appropriate managers are kept informed of any
findings as the audit progresses.
e. Draft Report - Once fieldwork is completed, a draft of the
audit report will be written which will state procedures performed,
findings and observations, and any recommendations for improvement. The
draft will be provided to the manager in charge of the area under audit
and anyone else deemed appropriate by the manager at this stage.
Management will be asked to provide written responses to our
recommendations that will be included in the final report.
f. Exit Conference - This is a meeting between departmental
management and internal audit personnel to discuss the results of the
audit and to go over the draft report. If management discovers any
factual errors or believes that we have misinterpreted anything, they
should inform us at this meeting so that we can make corrections before
the report is seen by anyone else. On occasion, there may be items that
we don't feel are appropriate to include in the written report but need
to be brought to the attention of management. We will discuss any such
items during the exit conference and/or include them in a separate
management letter.
4. Audit Report - Once any agreed upon changes are made to the
audit report, a draft of the final report will be provided to departmental
management that includes their responses to our recommendations. It may
be appropriate to included other managers higher on the chain-of-command
at this stage, if not included previously. Once final review and approval
is obtained from departmental management, the audit report is
distributed. The final report may be addressed to the Board, Audit
Committee, CEO/CFO and appropriate managers of the audited area.
5. Follow Up - Audit Services will follow up on all audit
findings and recommendations as time permits, to determine progress made
in implementing recommendations. A written status report will be provided
to the same individuals who received a copy of the Audit Report. One
additional follow up may be performed if necessary, however, any items not
cleared by the time the first follow-up is completed, may be referred to
the Audit Committee, CEO or CFO.
6. What is included in an audit report? A formal audit report
for a routine operational or compliance audit generally includes some or
all of the following sections: a) Cover Sheet, b) Executive Summary, c)
Table of Contents, d) Background Information, e) Audit Scope & Purpose, f)
System of Internal Controls, g) Summary & Conclusions, h) Status of Prior
Findings and Comments (if applicable), i) Detailed Findings, Observations
& Recommendation (management responses to our recommendations will be
included in the final report), and j) any attachments or appendices as
appropriate.
A limited procedures audit or review where we examine one specific item
or a very limited number of items, or a review done at the request of
management, may be written in the form of an Audit Memorandum as opposed
to a formal report and may combine or eliminate some of the above
sections. It generally does not include the first three items and is not
addressed to the Audit Committee or Board.
An investigative or fraud audit must be tailored to the situation, but
will generally included a Background and Scope & Purpose Section. The
issues or allegations under investigation will be described and details
will be outlined. Any applicable rules, regulation, laws or policies are
stated. If appropriate, we will state whether an allegation is founded
(there is evidence to support the allegation), unfounded (there is no
evidence to support the allegation), or unsubstantiated (we cannot
determine, based on available information, whether the allegation is
founded or unfounded). Finally, when appropriate, recommendations to
management for corrective action are included. Depending on the timing of
the report, it may also include disposition of the matter.
7. How do you decide what areas should
be audited? An audit may be scheduled based on a formal risk
assessment process, at the request of the Audit Committee, senior manager,
or because potential weaknesses in an area have come to our attention,
perhaps through spot-checking of transactions conducted on a random basis
or through a whistle-blower complaint..
The end result of a formal risk assessment process is a ranking, from
highest risk to lowest risk, of "auditable activities" within the
organization. An auditable activity could be a functional unit. It could
also be an information system such as a payroll system. In the risk
assessment process, a number of risk factors associated with the activity
are considered, such as: the audit history of the activity, the degree of
regulatory compliance and public scrutiny, the degree of reliance on
automated systems, the dollar volume and liquidity of assets, amount of
organizational change, and so on. The risk assessment process helps us to
decide where the scarce resources can best be utilized.